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REGISTER with Mamma La Rocca and you will receive by email a FREE GBP 5.00 voucher to use on your first purchase over GBP 35.00
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Delivery Details
We will ship your order as soon as we can, subject to payment authorisation and stock availability. We aim to process and ship your order on the next working day for all orders received by 1.00pm UK time.
We'll do everything we can to make sure your order arrives on time, but please allow for any unforeseeable disruptions such as postal strikes or closure of air traffic space. All orders will be sent using Royal Mail.
Standard Post No Insurance | United Kingdom | Delivery aim within 3-5 working days | FREE^ |
Special Delivery Next Day (Signature Required) | United Kingdom* | Delivery guaranteed on the next working day for orders received by 11am Monday to Thursday(except public and bank holidays) Includes insurance | £5.95 |
European Standard Post No Insurance | Europe+ | Delivery aim within 5-10 working days | FREE^ |
European Airmail (Signature may be Required) | Europe+ | Delivery aim within 2-4 working days. Includes insurance | £7.95 |
Worldwide Standard Shipping No Insurance | Rest of the World+ | Delivery aim within 5-10 working days | £10.00 |
Worldwide Airmail (Signature may be Required) | Rest of the World+ | Delivery aim from 4-7 working days. Includes insurance | £15.00 |
*Only available to Mainland UK addresses. Orders that need to be signed for cannot be sent to PO box or BFPO addresses. +All orders are shipped from the UK. Any additional charges for customs clearance into other countries must be borne by you. We have no control over these charges and unfortunately cannot predict what they might be. If your item does not arrive within the specified time, please allow up to 25 days after posting before you consider it lost as your item may have been held in customs or be in the process of being returned to sender if it could not be delivered for some reason ^ Mamma La Rocca is unable to accept responsibility for parcels or deliveries that do not include delivery insurance. If you choose a delivery method which does not include insurance, you are agreeing to these terms. For your protection we recommend choosing an insured delivery service for all purchases over GBP 40.00 | |||
TERMS AND CONDITIONS
Welcome to Mamma La Rocca online mother and baby store. Please read through our terms and conditions carefully as they will guide you when making a purchase on our site. By placing an order for any items on www.mammalarocca.co.uk from here on referred to as “our website” you are agreeing to the terms and conditions published on this page. The purpose of this terms and conditions page is to help you understand clearly what the policies of our website are and what measures are taken to protect your privacy when you create an account with us. Should any of the terms and conditions change in the future, we will publish all changes on this site therefore we invite you to visit this page on a regular basis to ensure you are always aware of any changes made.
CONTACT US
Should you have any questions regarding the information provided in our terms and conditions or for further clarification please do not hesitate to contact us on info@mammalarocca.co.uk or by phone us on 0845 475 0409. Callers from outside the UK should call us on +44 845 475 0409
COMPANY INFORMATION
Mamma La Rocca is a United Kingdom registered business and is registered under the trading name Mamma La Rocca Limited. Our company trading registration number is 07180619 and the company’s registration address is 5 Smithwood Close Wimbledon SW19 6JL London. Our contact telephone number is 0845 475 0409. NOTE however, this is not the correct address for returning items to us. Please read the details in the Exchange and Returns information provided for the correct returns address to ensure the processing of your return or exchange is not extensively delayed. Mamma La Rocca Limited is a retailer specialized in nursing and maternity lingerie along with baby clothing and accessories.
INFORMATION AND PRIVACY
At Mamma La Rocca Limited we are committed to protecting your privacy. To make a purchase on our website a registration is required and some key personal details such as your name, email address and delivery address are required. We ensure that all the data provided is held and used in compliance with the relevant data protection rules and your details will not be shared with any third parties. Creating an account at Mamma La Rocca makes your future purchase process much quicker, saving you time at checkout and ensuring quick delivery.
ACCOUNT MAINTENANCE AND SECURITY OF YOUR PERSONAL DETAILS
Once your account has been created as stated above, your personal information will not be shared. If you use our website however, you are responsible for ensuring the security of your account log in details and password and accepting the responsibility for all actions taken under your user account. As a best practice we recommend you always close your internet browser when you have completed your shopping and restrict access to your personal computer. We recommend you regularly check your account details are correct, as an incorrect shipping address or credit card billing address could result in us not being able to process your order. Note that for your maximum security, payment takes place using PayPal and Mamma La Rocca Limited does not hold or store any credit card details online.
EASY OPT-OUT
If you no longer wish to have an account at Mamma La Rocca simply use the link in the last email newsletter we have sent to you to OPT OUT. Or send us notification of account termination to info@mammalarocca.co.uk and we will confirm back to you once the account has been closed.
AREA OF DISTRIBUTION
Mamma La Rocca offers distribution to most worldwide destinations. If you are unable to register your address it means we currently do not ship to your area of the world. Please email us for further details on info@mammalarocca.co.uk and we will do what we can to arrange delivery.
DELIVERY AND RETURNS
For all details regarding delivery policies, missing orders, delivery methods and our returns and exchanges policies please read the details information provided on the DELIVERIES tab of the Mamma La Rocca website. Mamma La Rocca is unable to accept responsibility for parcels or deliveries that do not include delivery insurance. If you choose a delivery method which does not include insurance, you are agreeing to these terms. For your protection we recommend choosing an insured delivery service for all purchases over GBP 40.00
LINKS
Some links to other websites are provided on our website. Mamma La Rocca does not guarantee any privacy policies or data protection when using these websites nor responsibility for any content, therefore we invite you to read the terms and conditions of these sites before registering or making a purchase.
HEALTH AND SAFETY
Some products come with a warning guide to help you be advised of any potential hazards if used incorrectly. We strongly suggest our recommendations be followed. Mamma La Rocca is unable to accept responsibility in the unlikely event of personal accidents or injury related to any items sold on this website.
CONTENT AND USE OF OUR WEBSITE
At Mamma La Rocca we aim to describe all our items as accurately as possible to ensure that our customers have as much detail and information as possible when making a purchase. Given our extremely flexible and generous returns policy it is also in our interests that our product descriptions are as clear as possible. All content available on our website is the property of Mamma La Rocca Limited or of our content suppliers and is protected by international copyright law.
CHANGES TO OUR TERMS AND CONDITIONS
As mentioned above, should any of our terms or conditions change the changes will be published on this page.
GOVERNING LAW
These terms and conditions and each contract sale are governed by English law.
CONTACT US
Should you have any questions regarding the information provided in our terms and conditions or for further clarification please do not hesitate to contact us at info@mammalarocca.co.uk or by phone us on 0845 475 0409. Callers from outside the UK should call us on +44 845 475 0409. Our phones lines and inbox are monitored by English speaking customer service agents only at this time.
